Terms of use

Draft, not yet in force. This page is still being reviewed and has parts left to fill in. Forward's Free and Premium editions are not released yet; nothing here applies to anyone until they are.

Effective [EFFECTIVE DATE].

These terms are the agreement between you and [RESPONSIBLE PARTY] (“we”) for the Free and Premium editions of Forward: the app, your Forward account, and our server. By creating an account you agree to them.

The Community edition is separate. It is open source software you build and run yourself, under the Mozilla Public License 2.0. These terms do not apply to it. See Licences.

Our privacy policy says what Forward holds and what leaves your computer. It is part of how Forward works, and these terms should be read with it.

1. What Forward is

Forward is a planning tool. It keeps your Areas, goals, projects, Tasks and notes, and an AI coach files things for you and proposes what to do each day.

One computer of yours holds your data and runs the coach. Our server holds your account and, in Premium, an encrypted copy of your data that we cannot read.

2. Who can use Forward

• You must be 13 or older. If you are under 18, a parent or guardian must agree to these terms for you.
• At launch, Free and Premium are not offered to people who live in the European Union or the United Kingdom.
• You need a Forward account. Give us accurate details, and keep them up to date.

3. Your account

• You are responsible for what happens under your account. Keep your password to yourself, and tell us if you think someone else has used it.
• One account is for one person.
• Your recovery key is yours to keep. Your data is encrypted with keys we never have. If you lose every device and your recovery key, your data cannot be recovered by anyone, including us. We cannot reset it, and we are not responsible for data lost this way.

4. Free and Premium

Free costs nothing. The coach uses an Anthropic API key of your own, and you pay Anthropic directly for what it uses. Backups go to a private repository of your own.

Premium is a subscription. It adds the coach without a key of your own, sync across your devices, backups kept by us, and the iPhone and Apple Watch apps.

• Price and billing. Premium costs [PRICE] every [BILLING PERIOD], charged in advance through [PAYMENT PROCESSOR]. It renews until you cancel.
• Cancelling. You can cancel at any time in your account. Premium continues to the end of the period you have paid for.
• Refunds. [REFUND TERMS]
• Price changes. We will tell you at least [NOTICE PERIOD] before a new price applies to you. If you do not agree, cancel before it takes effect.
• Fair use. The coach included with Premium has a monthly allowance. If you reach it, the coach tells you and waits for the next month, or you can add a key of your own.

5. When a subscription ends

Nothing of yours is lost or locked.

• Your data stays on your own computer, and Forward keeps working there as the Free edition.
• The coach stops using our Relay. Add an Anthropic API key of your own to keep using it.
• Sync stops, and the iPhone and Apple Watch apps stop updating.
• Backups kept by us stop. We keep the encrypted copy for [GRACE PERIOD] in case you return, and then delete it. Set up a repository of your own, or export to a file, if you want a backup after that.
• Any privacy setting that depended on the subscription moves to the stricter choice, never the looser one, and returns to what you chose if you subscribe again.

6. The coach, and Claude

The coach works by sending requests to Claude, an AI model made by Anthropic. With a key of your own, your use of Claude is under your own agreement with Anthropic. With Premium’s included coach, requests pass through our Relay to Anthropic; the privacy policy says exactly what the Relay does and does not keep.

AI makes mistakes. The coach may file something in the wrong place, misjudge how hard something is, or suggest a day that does not suit you. Nothing is placed on your day until you accept it, and you can change anything it does.

7. Not professional advice

Forward helps you plan. It is not a medical product, and it does not diagnose, treat or manage any condition, including ADHD.

The coach is not a doctor, therapist, lawyer or financial adviser, and what it says is not medical, psychological, legal or financial advice. Do not rely on it for decisions about your health, your money or your legal position. Talk to a qualified professional.

Forward is not for emergencies. If you are in danger or thinking of harming yourself, contact your local emergency number or a crisis line.

Forward does not track deadlines for you in a way you should rely on alone. Dates you enter, such as filing dates, are shown to help you. Meeting them remains your responsibility.

8. Using Forward fairly

Please do not:

• use Forward to break the law, or to harm, harass or deceive anyone;
• try to get into our server, other people’s accounts, or data that is not yours;
• use the Relay for anything other than Forward’s own coach, or resell or share your access to it;
• take the app apart to copy it, except where the law or an open source licence allows;
• overload or disrupt our server, or get around limits on use;
• use Forward’s name or artwork as if you were us.

Services you connect, such as Google Calendar, GitHub and Anthropic, have terms of their own, which you agree to keep.

We may suspend or close an account that breaks these terms. Where we reasonably can, we will tell you first and give you the chance to put it right. Your data on your own computer is yours either way, and you can export it.

9. What is yours, and what is ours

Yours. Everything you put into Forward is yours. We claim no rights in it, and we cannot read it. You give us only the permission we need to store and pass along the encrypted copy for you.

Ours. The Forward app, name, logo and illustrations belong to us or to those who license them to us. We give you a personal licence to use the app while you keep to these terms. Some software inside the app is open source and is under its own licences, listed on the Licences page. The Pet uses sample data owned by Live2D Inc., under Live2D’s terms.

10. No promises beyond these

We work to keep Forward reliable, and we want it to help. But Forward is provided as it is. To the extent the law allows, we do not promise that it will always be available, free of errors, or right for a particular purpose, and we do not promise any particular result from using it.

Forward is built so that your own computer keeps working when our server cannot be reached.

Some places do not allow limits like these, so some of this section may not apply to you.

11. Limits on what we are responsible for

To the extent the law allows:

• we are not responsible for losses we could not reasonably have foreseen, for lost profits or lost data, or for losses caused by services we do not run, such as Anthropic, Google, GitHub or your own backup repository;
• we are not responsible for data lost because a recovery key and every device were lost;
• the most we will pay for all claims under these terms is [LIABILITY CAP].

Nothing in these terms limits responsibility that the law does not allow to be limited.

12. Ending this agreement

You can stop using Forward and close your account at any time, in the app. The privacy policy says what is deleted and when. We may stop offering Forward, or an edition of it. If we do, we will give you reasonable notice, refund any part of a subscription you have paid for and not received, and you will be able to export everything first.

13. Changes to these terms

If we change these terms, we will publish the new version here with a new date, and tell you by email or in the app at least [NOTICE PERIOD] before changes that matter take effect. If you keep using Forward after that, you accept the new terms. If you do not agree, you can close your account.

14. The law that applies

These terms are governed by the law of [GOVERNING LAW], and disputes go to [COURTS], unless the law where you live gives you the right to something else.

15. Getting in touch

Questions about these terms: hello@movemeforward.com.